Privacy Policy

JMK Transfers Mykonos (`we,`` our,` or `us`) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

Our website includes interactive map features that may collect location data:

• Current Location: When you choose to use the "Use Current Location" feature for pickup location selection, we access your device's GPS coordinates with your explicit permission
• Map Pin Selection: When you select locations on our interactive maps, we collect the coordinates of your selected points
• Purpose: This location data is used solely to provide accurate pickup and drop-off services and to share precise location information with our drivers
• Consent: Location access requires your explicit consent and can be revoked at any time through your browser or device settings

We use your personal information for the following purposes:

• Service Delivery: To provide, operate, and maintain our transfer services
• Booking Management: To process bookings, send confirmations, and manage reservations
• Communication: To respond to inquiries, provide customer support, and send service-related notifications
• Payment Processing: To process payments and prevent fraudulent transactions
• Service Improvement: To understand how our services are used and improve our offerings
• Marketing: To send promotional materials and updates (with your consent)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Safety and Security: To ensure the safety of our passengers and drivers

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our business (payment processors, booking systems, communication platforms)
• Drivers and Partners: With our drivers and partner companies to facilitate your transfer service
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Safety and Protection: To protect the rights, property, or safety of JMK Transfers, our customers, or others
• Consent: With your explicit consent for any other purpose

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure payment processing through certified payment providers
• Regular staff training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Booking Information: Retained for 7 years for accounting and legal purposes
• Communication Records: Retained for 3 years for customer service purposes
• Marketing Data: Retained until you unsubscribe or request deletion
• Website Analytics: Anonymized data may be retained indefinitely for statistical purposes

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and performance
• Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we may use include:

• Payment processors (for secure payment handling)
• Analytics services (for website performance analysis)
• Communication platforms (for customer support)
• Mapping services (for location-based features)

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the `Last Updated` date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days and work with you to resolve any privacy-related concerns.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing your personal information includes:

• Contract Performance: Processing necessary to perform our transfer services
• Legitimate Interests: Processing for business operations, fraud prevention, and service improvement
• Legal Compliance: Processing required by applicable laws
• Consent: Processing based on your explicit consent (e.g., marketing communications)

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information in accordance with applicable law.